An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry

Título (dcterms:title): An Intelligent Customer Complaint Management System with Application to the Transport and Logistics Industry
Autores (dcterms:creator): Faed
Año Publicación (dcterms:date): 2013
Editorial (dcterms:publisher): Springer International Publishing
ISBN (bibo:isbn): 978-3-319-00323-8
eBook (bibo:isbn13): 978-3-319-00324-5
PDF (bibo:uri): https://cutt.ly/thshLMb
EPUB (foaf:workInfoHomepage): https://cutt.ly/yhshMjM